PERFORM ANY COMBINATION OF LIGHT CLEANING DUTIES TO MAINTAIN HOTEL ROOMS AND ESTABLISHMENT, IN A CLEAN AND ORDERLY MANNER. DUTIES MAY
INCLUDE MAKING BEDS, REPLENISHING LINENS, CLEANING ROOMS, RESTROOMS AND HALLWAYS, VACUUMING AND SHAMPOOING CARPETS, WASHING AND DRYING
OF LINENS, WITH THE USE OF CARPET CLEANING EQUIPMENT, FLOOR POLISHERS, FLOOR WASHING MACHINE, LAUNDRY WASHERS AND SPECIFIED CLEANING
CHEMICALS. KEEPS ALL LOBBIES AND PUBLIC FACILITIES (SUCH AS LOBBY RESTROOMS, TELEPHONE AREA, THE FRONT DESK, AND OFFICES) IN A NEAT AND CLEAN
CONDITION. PROMOTES A POSITIVE IMAGE OF THE PROPERTY TO GUESTS AND MUST BE PLEASANT, HONEST, FRIENDLY AND SHOULD ALSO ABLE TO ADDRESS GUEST
REQUESTS AND PROBLEMS. IDENTIFY STAINED OR DAMAGED ITEMS AND DETERMINE STATUS FOR REPAIR, SPOT TREATMENT, REWASH, OR DISCARD. INSPECT
CLEANLINESS OF ARTICLES REMOVED FROM THE WASHER, DRYER, OR DRY CLEANING MACHINES AND PLACE IN CLEAN LINEN CARTS. FOLD CLEANED ARTICLES INTO
DESIGNATED SIZE, EITHER BY HAND OR USING FOLDING MACHINE. MAINTAIN ACCURATE RECORDS OF ITEMS LAUNDERED INCLUDE OUTSOURCING SERVICE ITEMS.
IDENTIFY AND REPORT PREVENTATIVE OR OTHER MAINTENANCE ISSUES IN PUBLIC AREAS OR GUEST ROOMS. POST CAUTION SIGNS. CONTACT CALL OPERATOR
DIRECTLY FOR URGENT REPAIRS. DELIVER GUEST REQUESTS AND SET UP FURNITURE ITEMS IN GUEST ROOMS AS REQUESTED. REMOVE ITEMS FROM HALLWAYS
AND TRANSPORT TO SERVICE AREAS, INCLUDING DEBRIS, ROOM SERVICE FOOD AND BEVERAGE TRAYS, UNREAD NEWSPAPERS, SOILED LINENS, AND TRASH PLACED
NEAR HOUSEKEEPER CARTS. FILL CART WITH SUPPLIES AND TRANSPORT CART TO ASSIGNED AREA. ENTER GUEST ROOMS FOLLOWING PROCEDURES FOR GAINING
ACCESS AND ENSURING VACANCY BEFORE ENTERING. REPLACE GUEST AMENITIES AND SUPPLIES IN ROOMS. REPLACE DIRTY LINENS AND TERRY WITH CLEAN ITEMS.
MAKE BEDS AND FOLD TERRY. CLEAN BATHROOMS. REMOVE TRASH, DIRTY LINEN, AND ROOM SERVICE ITEMS. CHECK THAT ALL APPLIANCES ARE PRESENT IN THE
ROOM AND IN WORKING ORDER. STRAIGHTEN DESK ITEMS, FURNITURE, AND APPLIANCES. DUST, POLISH, AND REMOVE MARKS FROM WALLS AND FURNISHINGS.
VACUUM CARPETS AND PERFORM FLOOR CARE DUTIES (E.G., IN GUEST ROOMS AND HALLWAY). FOLLOW COMPANY'S LOST AND FOUND PROCEDURE. ORGANIZED
HOUSEKEEPING STORAGE ROOM. CLEAN, MAINTAIN, AND STORE CLEANING EQUIPMENT. CLEAN PUBLIC AND EMPLOYEE RESTROOMS AND SHOWERS. CLEAN GLASS IN
PUBLIC AND EMPLOYEE AREAS. CLEAN FLOOR SURFACES IN PUBLIC OR EMPLOYEE SPACE USING DESIGNATED CHEMICALS, SUPPLIES, AND EQUIPMENT. DUST
SURFACES IN ASSIGNED AREA. EMPTY TRASH CONTAINERS, ASHTRAYS, AND ASH URNS IN PUBLIC AREAS INTO PROPER CONTAINERS. INSPECT CONDITION OF
FURNITURE FOR TEARS, RIPS, AND STAINS AND REPORT DAMAGES. CLEAN AND MAINTAIN LIGHTS. POST CAUTION SIGNS TO LIMIT TRAFFIC WHEN NECESSARY.
CONTACT OTHER DEPARTMENTS DIRECTLY FOR URGENT REPAIRS. RESPOND PROMPTLY TO REQUESTS FROM GUESTS AND OTHER DEPARTMENTS. IDENTIFY AND
REPORT PREVENTATIVE OR OTHER MAINTENANCE ISSUES IN PUBLIC AREAS OR GUEST ROOMS. RUNS HOUSEKEEPING SHIFTS WHENEVER NECESSARY. ABLE TO
OPERATE OPERA AND MICROS MATERIAL CONTROL. ANSWER TELEPHONES USING APPROPRIATE ETIQUETTE.
